This course is designed for the ITIL® Foundation certificate holders in IT service Management to gain appropriate knowledge and skills which are required to implement the concepts covered during the course practically.
ITIL® Service Lifecycle-Continual Service Improvement course is one of the five lifecycle courses that fits into the intermediate stream for ITIL® certification.
Candidates must possess one of the following documents:
The acceptable forms of the above mentioned pre-requisites are:
Proof of identification: