ITIL® Service Lifecycle-Service Operation course is one of the five lifecycle courses that fit into the intermediate stream for ITIL® certification. It is the module contributing to the ITIL Experts in IT Service Management.
The candidates must possess one of the following documents:
Proof of identification:
BCS Reasonable Adjustments Policy:
BCS allows extra time for candidates with a physical disability or whose language differ from the examination paper. More Details are provided in the BCS Reasonable Adjustments Policy available on BCS website.
ITIL® Service Lifecycle- Service Operations certification is aimed at people who are involved with the management and control of Service Operation. However, it doesn’t cover the details of the process in depth.