The IT Service Capability Release, Control & Validation course is intended to enable the holders of the ITIL® Foundation certificate in IT service Management for acquiring the skills which are required to start the practical application of the concepts that are covered in this course. The course is one of the four courses fitting into the capability stream for ITIL Certification.
BPT offers more benefits. Here is what's included with this course:
Candidates must possess one of the following documents:
The delegate must have the following:
Delegates will learn how to
By the end of the course the delegates will have learnt about:
The core teachings of Service Transition provides guidance on managing change along with risk and quality whilst ensuring IT Operations can manage those changes within the context of the ICT Infrastructure.
Southampton is the largest city located in England. The city is situated 69 miles south-west of London and 15 miles west north-west of Portsmouth. Southampton is the main port and neighbouring city... Learn More