Course Introduction

Information Technology Infrastructure Library (ITIL®) includes a set of policies for IT service management focusing on aligning IT services with the needs of business. ITIL® Foundation is an entry level exam for ITIL® and offers an awareness of Key elements and concepts used in the ITIL® service lifecycle.

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    Our ITIL courses are fully accredited by PeopleCert

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    Start with ITIL Foundation and build your career in IT Service Management sector

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    Our help and support team is available 24/7 to guide you before, during and after your training course

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    We offer our clients special offers and services along with fulfilling the requirements during the ITIL course

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    Learn with us and become an ITIL Capability Expert

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    Analyse the key elements, concepts and basic terminology used in ITIL service lifecycle

What’s included

BPT offers more benefits. Here is what's included with this course:

exam

Certificate

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Tutor Support

Prerequisites

Candidates are recommended to go through an overview on the introductory part of ITIL® as it will beneficial during the course.

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Delegates will learn how to

The delegates by the end of this course will have learnt about:

  • IT Service Management best practices.
  • Concepts and principles related to ITIL® 2011 processes
  • The purpose, objective and scope of service strategy, design, transition, service operations, and Continual Service Improvement
  • ITIL® tools, techniques and concepts
  • How to apply lean principles
  •  Automate tasks to improve the organisations productivity using ITIL® processes
  • Save costs by centralizing activities and teams
  • Align IT services according to the organization’s requirements

 

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Target Audience

This course is designed for the individuals such as IT professionals, Customers, and Users who are involved in the provision or receipt of IT Services.

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Course Information

ITIL® Foundation course gives you a general awareness on the key elements, concepts and terminologies used in the lifecycle of ITIL® service, including the links between Lifecycle stages, the processes used and their contribution to serve management practices. It also includes the link and processes between lifecycle stages.

ITIL® Foundation Classroom Schedules

Course Name Duration Dates Price
ITIL® Foundation 3 Days Southampton
07-01-2019 £795
ITIL® Foundation 3 Days Southampton
10-06-2019 £795
ITIL® Foundation 3 Days Southampton
04-11-2019 £795
ITIL® Foundation 3 Days London
19-11-2018 £654
ITIL® Foundation 3 Days London
26-11-2018 £654
ITIL® Foundation 3 Days London
03-12-2018 £654
ITIL® Foundation 3 Days London
10-12-2018 £654
ITIL® Foundation 3 Days London
17-12-2018 £654
ITIL® Foundation 3 Days London
27-12-2018 £654
ITIL® Foundation 3 Days London
07-01-2019 £654
Southampton

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