Course Introduction

Information Technology Infrastructure Library (ITIL®) includes a set of policies for IT service management focusing on aligning IT services with the needs of business. ITIL® Foundation is an entry level exam for ITIL® and offers an awareness of Key elements and concepts used in the ITIL® service lifecycle.

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    Our ITIL courses are fully accredited by PeopleCert

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    Start with ITIL Foundation and build your career in IT Service Management sector

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    Our help and support team is available 24/7 to guide you before, during and after your training course

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    We offer our clients special offers and services along with fulfilling the requirements during the ITIL course

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    Learn with us and become an ITIL Capability Expert

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    Analyse the key elements, concepts and basic terminology used in ITIL service lifecycle

What’s included

BPT offers more benefits. Here is what's included with this course:




Tutor Support


Candidates are recommended to go through an overview on the introductory part of ITIL® as it will beneficial during the course.

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Delegates will learn how to

The delegates by the end of this course will have learnt about:

  • IT Service Management best practices.
  • Concepts and principles related to ITIL® 2011 processes
  • The purpose, objective and scope of service strategy, design, transition, service operations, and Continual Service Improvement
  • ITIL® tools, techniques and concepts
  • How to apply lean principles
  •  Automate tasks to improve the organisations productivity using ITIL® processes
  • Save costs by centralizing activities and teams
  • Align IT services according to the organization’s requirements


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Target Audience

This course is designed for the individuals such as IT professionals, Customers, and Users who are involved in the provision or receipt of IT Services.

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Course Information

ITIL® Foundation course gives you a general awareness on the key elements, concepts and terminologies used in the lifecycle of ITIL® service, including the links between Lifecycle stages, the processes used and their contribution to serve management practices. It also includes the link and processes between lifecycle stages.

ITIL® Foundation Online Training

Optional add-ons

6 Months Access - £109

Extend your access to match your schedule.

1 Year Access - £164

Give yourself as much time as you need to complete the course

Official ITIL® Foundation Exam - £325

Take the Official PeopleCert ITIL® Foundation Exam

ITIL® Foundation
40 Hours (on average)
90 Days Access
Certificate upon completion
Course price £325
add-ons price £ 0
Sub-total £ 325

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days from the date of purchase.



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