Microsoft Outlook Masterclass

Prerequisites

The delegates prior to attending this course must have familiarity with the Windows O/S and the basics of computers.

Delegates will learn how to

Manage the Quick Access Toolbar
Adding and Managing Signatures in Outlook
Send Attachments
Know about Spamming and Phishing
Work with the Calendar
Use the People option to manage contacts
Learn to Schedule Meetings with Outlook

Target Audience

Both the new as well as existing users of Microsoft Outlook can take advantage of this course. The course is targeted at developing the skills of the delegates with the latest update of Microsoft Outlook.

Course Information

In most organisations, email has become one of the most widely used methods of communication. The course is best suited for delegates who want to gain knowledge and skills for managing their mailbox, customising and sharing Outlook content and scheduling and managing meetings. During the course, the candidates will learn how to navigate around the Outlook user interface with confidence, how to enhance the emails with features like images, attachments, hyperlinks and voting options, how to add, import, organise and delete the contacts, how to compose, forward, reply to and print messages and how to organise the meetings and appointments with the calendars.

Email Model

How email works
Benefits of email
Email etiquette
Digital signatures

Introducing Microsoft Outlook

Basic Elements in Outlook
Working with The Outlook Ribbon
Understanding the backstage view and quick access toolbar (QAT)
Customizing the Toolbar
Exploring Outlook features
Folder pane and the to do bar
Composing an email
The message window and creating a new message
Adding an attachment
Adding importance
Requesting message receipts
Creating and Managing AutoSignature
Sending a courtesy copy(CC) and a blind copy (BC)
Navigating and replying to messages in conversation
Adding comments to replies
Forwarding messages
Finding related messages

Working with Attachments

Know about Attaching Files
Inserting a File Attachment
Attaching Other Outlook Items
Previewing Attachments
Saving a File Attachment
Opening a File Attachment

Flagging Messages

About Flags and Reminders
Flagging Messages in the Message List
Sending a Message with a Flag
Adding a Reminder to Your Messages
Changing the Default Quick Click Flag
Removing a Flag

Junk Email

Spamming and Junk Email
Phishing and Junk Email
Understanding Junk Email Options
Marking Messages as Junk Mail
Marking Messages as Safe
Managing the Senders Lists
Importing a Blocked Senders List
Exporting a Blocked Senders List
Deleting Junk Email

Working with the Calendar

Accessing the Calendar
Changing the Calendar Arrangement
Displaying Specific Dates
Navigating Within a Calendar
Changing the Current View
Creating a Second-Time Zone
Removing a Time Zone
Learn to Create a Calendar
Working with Multiple Calendars
Deleting a Calendar
Sharing Calendars
Understanding the Weather Bar

People

Understanding People View
Understanding the Contact Form
Viewing Your Contacts
Creating a New Contact
Entering Contact Details
Editing Contact Details
Inserting a Contact Picture
Adding Contacts to an Existing Company
Printing Contact Details
Deleting an Unwanted Contact
Recovering a Deleted Contact
Adding a Contact from an Email
Pinning a Contact to Favorites
Contacting a Contact
Contacting a Contact from the People Peek
Forwarding Contacts
Creating a Contact Group
Using a Contact Group
Using a Partial Contact Group
Deleting Members from a Contact Group
Linking Contacts

Tasks

Tasks and the To-Do List
Creating Tasks
Changing Task Views
Sorting Tasks
Working with Tasks
Deleting Tasks
Printing a Task List

Working with Rules

About Rules
Creating a New Rule from a Template
Selecting the Rule Conditions
Selecting the Rule Actions
Selecting the Rule Exceptions
Naming and Reviewing the Rule
Testing the Rule
Managing Existing Rules

Scheduling Meetings

Adding a Contact from an Email
Pinning a Contact to Favourites
Contacting a Contact
Contacting a Contact from the People Peek
Forwarding Contacts
Creating a Contact Group
Using a Contact Group
Using a Partial Contact Group
Deleting Members from a Contact Group
Linking Contacts

Delivery methods for this course

Classroom Training

Online Training

Virtual Training

Onsite Training

Microsoft Outlook Masterclass Online Training

Optional add-ons
6 Months Access - £109 Extend your access to match your schedule. 1 Year Access - £164 Give yourself as much time as you need to complete the course

Microsoft Outlook Masterclass
40 Hours (on average) 90 Days Access Certificate upon completion Course price £545 add-ons price £ 0 Sub-total £ 545
Enquire

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days from the date of purchase.

Understand the basic components of the Outlook email system

Learn to send attachments to other users

Know about Flagging messages

Manage Contacts and Tasks

Schedule Meetings

Get trained from Microsoft Certified Instructors

Key Learning Points

Tutor Support

Courseware

Course Information

Delivery methods for this course

Microsoft Outlook Masterclass Online Training

6 Months Access - £109

1 Year Access - £164

40 Hours (on average)

90 Days Access

Certificate upon completion

Course price £545

add-ons price £ 0

Sub-total £ 545

Southampton