Certified Digital Services Project Manager

Course Introduction

Certified Digital Service Project Manager course is the next phase in the evolution of project management that enables the delegates to get specialised in managing digital projects. The course provides guidance on core principles of digital service management that encourages the delegates to put the customer requirement first while developing and delivering the project. Moreover, the delegates will be equipped with deep understanding and knowledge of various software development methodologies used frequently in the IT industry.

Delivered by highly qualified and experienced instructor
Get to know about the principles of digital service management
Learn various software development methodologies
Gain skills and knowledge required to become a digital service project manager

What’s included

BPT offers more benefits. Here is what's included with this course:

Tutor Support

Refreshment

Certificate

Exam(s) included

Courseware

Prerequisites

This course doesn’t have any prerequisite, however, having knowledge regarding basic project management techniques can be beneficial.

Delegates will learn how to

Upon successful completion of the course, the delegates will learn about:

Implementing various methodologies for developing digital products
Measuring and managing the performance in order to achieve better outcomes
Roles and responsibilities of the digital project manager towards the team and organisation
Various methods and techniques used in digital service lifecycle

Target Audience

Certified Digital Services Project Manager course is best suited for the professionals who are involved in project management practices and who wish to enhance their knowledge and skills in the digital environment.

Course Information

Certified Digital Service Project Manager is a two-day course which gives prominence on attaining determined productivity from their expert and well informed personnel. The course focuses on fulfilling the requirements of the customers, thereby responding to the feedback so that customer-oriented services can be provided. The course includes a wide range of topics including digital service principles, digital product development methodologies, roles and responsibilities of digital project manager, digital service lifecycle, digital user experience, performance metrics and measurements and many more.

Exam:

The exam consists of:

40 multiple-choice questions
Exam Duration: 1 hour
Passing Percentage: 65%

The following topics will be covered in Certified Digital services Project Manager course:

Overview of Digital Service Principles

Define Digital Services
Twelve core principles of digital services

Methodologies of Digital Product Development

Agile Development Model
Waterfall product development Model

Roles and Responsibilities

Digital roles
Cross-functional teams

The lifecycle of Digital Service

Discovery
Alpha
Public Beta
Private Beta
Service Management

Introduction to Digital User Experience

User stories
Analogue user experience

Performance Metrics and Management

Increments and Progress Reviews
Handling results of Digital Project
Overview of Stakeholder Management
KPIs- Performance Measurement
Communication skills

Introduction to Digital Project Closure

Finalise Digital Sign Off

Delivery methods for this course

Classroom Training

Online Training

Virtual Training

Onsite Training