Course Introduction

This ITIL® Managing across the Lifecycle course helps delegates to support an organisation’s service delivery by bridging the service lifecycle stages. ITIL Training is a demonstration of the values of one combined service management practice learned by the delegates in contrast to separate subject areas. This is the final module in the Service Lifecycle that led to ITIL® Expert in Service Management certification.

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    Examine the interfaces and interactions between processes covered in the Service Lifecycle

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    Learn the key concepts of the ITIL service lifecycle

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    Our ITIL courses are fully accredited by BCS- the well known global awarding body for IT

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    Delivered by highly qualified and experienced instructor with official course materials, exam and certificate

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    We provide pre- and post-course support to enhance your learning experience with us

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    We offer our clients special offers and services along with fulfilling the requirements during the ITIL course

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    Learn with us and become an ITIL Capability Expert

What’s included

BPT offers more benefits. Here is what's included with this course:

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Exam(s) included

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Key Learning Points

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Certificate

Prerequisites

Candidates must have one of the following documents:

  • ITIL® v3 or 2011 Foundation
  • ITIL® v2 Foundation and v2/v3 Foundation Bridge.

Vital Prerequisites

The delegate must have the following:

  • A copy of examination certificate of the candidate
  • Confirmed entry in the AXELOS candidate register. Candidate has to provide the full SCR number.
  • Delegates without evidence of the prerequisites will not be allowed to sit for the exam. In case your pre-requisites was taken with BCS, just inform Best Practice Training of this information before the exam event.

Proof of identification:

  • Delegates are required to provide their valid ID proof with a valid signature like passport, driving licence, etc.
  • If you fail to produce ID, you won’t be able to sit in the exam until ID proof is provided to the BCS.

BCS Reasonable Adjustments Policy:

BCS allows extra time for candidates with a physical disability or whose language differ from the examination paper. More Details are provided in the BCS Reasonable Adjustments Policy available on BCS website.

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Target Audience

  • Individuals who want to have a magement level understanding of the ITIL® service lifecycle in detail and want to improve the quality of IT service within an organisation.
  • Individuals who are seeking for the ITIL® Expert in IT Service Management Certificate, for which this qualification is compulsory.
  • Professionals who are looking forward to have a progressive understanding towards the ITIL® Master in IT Service Management, for which the ITIL® Expert in IT Service Management certificate is a precondition.
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Course Information

Examination:

  • Duration-2 Hours
  • Case study based questions (which is also utilised during the course study)
  • 10 multiple choice and scenario based questions.
  • 70% is the passing percentage.

ITIL® Managing Across the Lifecycle (MALC) Schedules

Course Name Duration Dates Price
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days Southampton
09-10-2017 £3195.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days London
18-09-2017 £1895.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days London
13-11-2017 £1895.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days London
11-12-2017 £1895.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days Bristol
13-11-2017 £1899.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days Manchester
25-09-2017 £1895.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days Manchester
02-10-2017 £1895.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days Reading
04-09-2017 £3195.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days Reading
20-11-2017 £3195.00
ITIL® Service Lifecycle - Managing Across The Lifecycle 5 Days Birmingham
25-09-2017 £1895.00
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