Course Introduction

The professional IT Service Capability - Planning, Protection and Optimization course is intended to enable the holders of the ITIL® Foundation certificate in IT service Management for acquiring the skills needed to start the practical application of the concepts that are covered in this ITIL course.

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    Fully accredited by BCS- the global awarding body for IT

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    Get more clear picture of concepts and terminologies by real world examples by our instructor

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    Provide best training in comparatively lower prices

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    Delivered by highly qualified and experienced instructor with official course materials, exam and certificate

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    We provide pre- and post-course support to enhance your learning experience with us

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    We offer our clients special offers and services along with fulfilling the requirements during the ITIL course

What’s included

BPT offers more benefits. Here is what's included with this course:

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Exam(s) included

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Key Learning Points

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Certificate

Prerequisites

Candidates must possess of the following documents:

  • ITIL® v3 or 2011 Foundation
  • ITIL® v2 Foundation and v2/v3 Foundation Bridge.

Vital Prerequisites:

Acceptable forms of the above mentioned pre-requites are:

  • A copy of examination certificate of the candidate
  • Candidate must confirm entry in the AXELOS candidate register. Candidate has to provide the full SCR number.
  • Candidates without evidence of the prerequisites will not be allowed to sit for the exam. In case your pre-requisites was taken with BCS, just inform Best Practice Training of this information before the exam event.

Proof of identification:

  • Delegates are required to provide their valid ID proof with a valid signature like passport, driving licence, etc.
  • If you fail to produce ID, you won’t be able to sit in the exam until ID proof is provided to the BCS.

BCS Reasonable Adjustments Policy:

BCS allows extra time for candidates with a physical disability or whose language differ from the examination paper. More Details are provided in the BCS Reasonable Adjustments Policy available on BCS website.

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Target Audience

  • Individuals who wish to have a practical understanding of the release, control and validation process that can be utilised to enhance the quality of IT service in an organisation.
  • Those who have achieved the ITIL® Foundation and wanted to advance to higher level ITIL® Certifications.
  • Individuals who are involved in Operational Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, Demand Management, and Risk Management and wish to enhance their role-based capabilities further.
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Course Information

ITIL® Service Capability- Planning, Protection and Optimization course provides guidance on managing changes along with risks and quality while ensuring IT operations can manage those changes within the context of the ICT infrastructure.

Examination:

  • 8 scenario based multiple choice questions.
  • 90 minutes duration
  • 70% is the passing percentage

ITIL® Service Capability - Planning, Protection and Optimisation Schedules

Course Name Duration Dates Price
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Southampton
23-10-2017 £3295.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days London
11-09-2017 £1689.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days London
06-11-2017 £1689.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Bristol
30-10-2017 £3295.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Manchester
31-07-2017 £1799.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Manchester
25-09-2017 £1799.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Manchester
27-11-2017 £1799.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Reading
18-09-2017 £3295.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Reading
04-12-2017 £3295.00
ITIL® Service Capability - Planning, Protection and Optimization 5 Days Birmingham
18-09-2017 £3295.00
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