Course Introduction

ITIL® Practitioner training is accredited by the BCS and provides in-depth knowledge regarding latest ITIL® Practitioner guidance on how to start to adopt or adapt ITIL® best practice successfully in your organisation to achieve desired goals.

This course will help delegates to learn how to implement and improve the service management practices within the organisation. This ITIL V3 Course requires delegates to consider various aspects of improvement approaches.

  • topics-icons

    Learn how to start to adopt ITIL best practice in you organisation successfully

  • topics-icons

    Enhance service management practices within the organisation

  • topics-icons

    Get clear picture of subject with the help of case studies included in the training

  • topics-icons

    Identify the techniques to implement the concepts learned in ITIL Foundation

  • topics-icons

    Our help and support team is available 24/7 to handle your queries

  • topics-icons

    Individuals having ITIL Foundation certificate can attend ITIL Practitioner

What’s included

BPT offers more benefits. Here is what's included with this course:

exam

Exam(s) included

exam

Tutor Support

exam

Certificate

Prerequisites

Those who want to attend this course, must have attended ITIL® Foundation course. Candidates must possess one of the following documents:

  • ITIL® v3 or 2011 Foundation
  • ITIL® v2 Foundation and v2/v3 Foundation Bridge.

Acceptable forms of prerequisite confirmation are:

  • A copy of the candidate’s examination certificate
  • Confirmed entry in the AXELOS Successful Candidate Register. Candidate will be required to provide the full SCR number (registration/candidate number located on the certificate).
Show More

Delegates will learn how to

  • Delegates will be able to use IT service management concepts for continual service improvement.
  • Participants can apply organisational change management for supporting continual service improvement.
  • Candidates will be able to improve service by effective communication.
  • One can apply CSI approach for managing improvements in a given organisational context.
  • Learn to use various measurement techniques for continual service management.
Show More

Target Audience

The course is designed for the individuals who are holding ITIL® Foundation qualification certificate or above. ITIL® experts and ITIL® intermediate qualified can also choose the course.

Show More

Course Information

The ITIL® Practitioner course is ideal for most of the service managers as it focuses on the practical application of the principles and concepts as well as gives reasonable time for assignments or exercises to aid understanding.

With this course, you can have a great opportunity to develop your service management career.

This course enables you to gain the essential skills & knowledge to apply the ITIL® techniques to an organisation. The course will be delivered by accredited trainers and industry leading experts who have extensive experience of using ITIL®. The course includes case studies and accelerated learning techniques for having a clear picture of the concepts.

 

Examination:

  • 2 hours and 15 minutes duration
  • Scenario based multiple choice 40 questions
  • ITIL® official practitioner guidance manual can be used for reference
  • 70% is the passing percentage
Southampton

Southampton

Our state of the art venue based in Southampton has the latest learning tools to help you enhance your skills as a professional proje... Learn More

Popular Locations

Reaching You Across The World

enquireEnquiry call02380
001008