Course Introduction

This ITIL certification is intended for the people who are involved with the management and control of Service Transition and doesn’t cover the complex process details.

This ITIL® Lifecycle-Service Transition course is one of the five lifecycle course which fits into the midway stream for ITIL® certification. Although it is a free-standing qualification, but it also acts as a module which contributes towards the ITIL® Experts in IT Service Management Certificate.

ITIL® Lifecycle Certificate in Service Transition

Service Transition phase focuses on practices needed for implementing changes that are decided during service strategy and service design phases of the service lifecycle. During the training program, the delegates will learn about the practice components, process elements, management techniques and much more. We at Best Practice Training offer ITIL® courses in various modes including online, onsite and classroom.


  • 8 Multiple choice questions
  • 90 minutes duration.
  • Passing percentage is 70%.

Course Content

ITIL® Service Lifecycle- Service Transition is a three-day course in which following topics will be covered:

  • Introduction to Service Transition
  • Principles of Service Transition
  • Transition Planning and support
  • Change Management
  • Service Asset and Configuration Management
  • Release and Deployment Management
  • Service Validation and Testing
  • Change Evaluation
  • Knowledge Management
  • Manage people through service transitions
  • Service Transition Organisation
  • Technology considerations
  • Implementation and improvement of service Transition
  • Challenges, critical success factors and risks

What's Included

Exam(s) included

Exam(s) included

Key Learning Points

Key Learning Points




Candidates must possess one of the following documents:

  • ITIL® v3 or 2011 Foundation
  • ITIL® v2 Foundation and v2/v3 Foundation Bridge.

Essential Prerequisites

The delegate must have the following:

  • A copy of examination certificate of the candidate
  • You must confirm entry in the AXELOS candidate register. You have to provide the full SCR number.
  • Delegates without evidence of the prerequisites will not be allowed to sit for the exam. In case your pre-requisites was taken with PeopleCert, just inform Best Practice Training of this information before the exam event.

Proof of identification:

  • Delegates are required to provide their valid ID proof with a valid signature like passport, driving licence, etc.
  • If you fail to produce ID, you won’t be able to sit in the exam until ID proof is provided to the PeopleCert.

Target Audience

  • Delegates who have attained the ITIL® Foundation certificate and looking forward to advance their knowledge and certification to higher level of ITIL® certifications.
  • Individuals who require an understanding of Service Transition in detail and want to enhance the quality of IT service within an organisation.
  • Individuals who are involved in current management, integration or coordination of provisional activities in Service Lifecycle.

Delegates Will Learn How To

Upon successful completion of the course, the delegates will learn how to:

  • Define the principles, purpose and processes in service transition phase of service lifecycle
  • Get to know about the risks and challenges associated with service transition
  • Learn how to plan, manage and monitor service transitions
  • Get to know about the role of service transition phase of ITIL® service lifecycle

Training Solutions at Your Convenience

Our objective has always been to address and resolve the problems of our learners in an efficient manner and improve their learning prospects. We are accustomed in providing training courses as per our learner’s convenience. We love every opportunity to use our experience to resolve difficulties confronted by learners.

ITIL® Lifecycle Certificate in Service Transition Training Calender



Key Points

Duration: 3 Days*

Exam(s) included

Key Learning Points


ITIL® Lifecycle Certificate in Service Transition

Contact Us for Date and Price

Enquire Nowup-arrow

---- OR ----

Reach Us at +44 161 884 3134 or for more information.

ITIL® Lifecycle Certificate in Service Transition

Contact us for Date and Price

Enquire up-arrow

---- OR ----

Reach Us at +44 161 884 3134 or for more information.

Optional add-ons

6 Months Access - £219

Extend your access to match your schedule.

1 Year Access - £439

Give yourself as much time as you need to complete the course

ITIL® Lifecycle Certificate in Service Transition


40 Hours (on average)


90 Days Access


40 Hours (on average)

  • Course Price


  • add-ons Price


  • Sub-Total


foundation-call Enquire Now

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days from the date of purchase.


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Video Conferencing

We provide the best web conferencing platform(s) to facilitate our learners to enhance their communication with the instructor.


Digital Whiteboards

Our courses include the real-time demonstration of figures, diagrams and other interactive material through digital whiteboards.


Instant Messaging

During the Virtual Classroom session, learners can raise their queries through instant messaging and follow up on their doubts.


Participation Controls

Through participating effectively in training, individuals can easily discuss their views, mute their surroundings and virtually "raise" their hands.

Features of Our Virtual Classroom Courses


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Upon finishing the course, you will get the completion certificate validating your learning.

ITIL® Lifecycle Certificate in Service Transition

£ 1975 £ 1925

Benefits of Attending Our Online Courses

We provide a variety of certification programmes or courses for individuals to master a skill set and pursue a full-time career in management, IT, or other domains through the online method to provide them with the convenience of learning. Our dedicated staff works tirelessly to assure the availability of courses with eminence quality that's not found anywhere with benefits like:


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