Course Introduction

The ITIL® Strategy certification is intended to provide you with a practical level of proficiency in the management of the Service Strategy stage of the Service Lifecycle. This course is one of the five lifecycle courses that fits into the intermediate stream for ITIL® certification. After the ITIL training is complete, you will be able to test and validate your knowledge in the associated exam and certification.

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    Learn overall concepts associated with the service strategy phase of the service lifecycle

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    Understand the service strategy techniques and services automation to support the service lifecycle

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    Our ITIL courses are fully accredited by PeopleCert

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    We provide pre- and post-course support to enhance your learning experience with us

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    We offer our clients special offers and services along with fulfilling the requirements during the ITIL course

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    Learn with us and become an ITIL Capability Expert

What’s included

BPT offers more benefits. Here is what's included with this course:

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Exam(s) included

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Key Learning Points

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Certificate

Prerequisites

Candidates must possess one of the following documents:

  • ITIL® v3 or 2011 Foundation
  • ITIL® v2 Foundation and v2/v3 Foundation Bridge.

Vital Prerequisites:

Below are the acceptabe forms of above mentioned pre-requisites:

  • A copy of examination certificate of the candidate
  • You must confirm entry in the AXELOS candidate register. You have to provide the full SCR number. 
  • Delegates without evidence of the prerequisites will not be allowed to sit for the exam. In case your pre-requisites was taken with PeopleCert, just inform Best Practice Training about this before the exam event.

 

Proof of identification:

  • Delegates are required to provide their valid ID proof with a valid signature like passport, driving licence, etc.
  • If you fail to produce ID, you won’t be able to sit in the exam until ID proof is provided to the PeopleCert.
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Delegates will learn how to

  • Get to know about the principles, purposes and processes involved in service strategy phase of the service lifecycle
  • Learn how to effectively organise the IT activities and operations in the organisation
  • Identify the technological considerations in the service strategy
  • Get to know about the risks and challenges involved in the service strategy
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Target Audience

  • Delegates who have achieved the ITIL® Foundation certificate and looking forward to advance to higher level of ITIL® certifications.
  • Individuals wanting to understand the Service Strategy processes to improve the quality of IT service within an organisation.
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Course Information

ITIL® is a source of good practice in service management. ITIL® is used by many organisations for establishing and improving proficiencies in service management. Service Management is defined as a set of specialised organisational capabilities to provide value to customers in the form of services.

The proficiencies gradually will start taking the form of processes and functions to manage services over a lifecycle. This also includes specifications in strategy, designing, transitioning, operations and constant development. These capabilities represent a service organisation’s capacity and confidence for action. Without capabilities, a service organisation is merely a bundle of resources that has low customer value.

Examinations:

  • Multiple choice scenario based 8 questions
  • 90 minutes duration
  • 70% is the passing percentage

 

ITIL® Lifecycle Certificate in Service Strategy Online Training

Optional add-ons

6 Months Access - £109

Extend your access to match your schedule.

1 Year Access - £164

Give yourself as much time as you need to complete the course

Official ITIL® Exam - £439

Take the Official PeopleCert ITIL® Exam

ITIL® Lifecycle Certificate in Service Strategy
40 Hours (on average)
90 Days Access
Certificate upon completion
Course price £435
add-ons price £ 0
Sub-total £ 435

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days from the date of purchase.

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